We cannot guarantee that Viva will always forward the payment status of a payment to our pin terminal or iPhone.
This can keep a table open while it has been paid. To avoid this completely, we strongly recommend setting the action below in your Viva.com account.
What does this link do
When a payment has been successful or failed, Viva sends the status to our system via an alternative router.
If we do not get the status locally because, for example, the terminal is just falling out or lingers. Then we get the status online after which we can close the payment and order.
What do I need
Access your viva.com account
Access your Cloud.spont.nl account
How do I set it up
The included video describes how to set it up.